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Measuring campaign impact

Updated on 14.10.2026

Cyreen measures what a campaign actually achieves at the shelf. To do this, every purchase is assigned to a contact with the ad, or to none.

01Same storeShoppers with and without ad contact shop in the same store.
02Same timeBoth groups shop in the same period, with the same promotions.
03Same pricesThe only difference is the contact with the advertising.

How an ad contact comes about is shown in Understanding campaign kinds.

Shoppers without ad contact form the control group. The difference between the two groups is the effect of the advertising, not that of a public holiday, a promotion or a different store.

Cyreen splits the shoppers of a store in the same period into two groups: with ad contact (red) and without ad contact (grey, the control group). Each circle stands for one shopper. In both groups, Cyreen counts who buys the advertised product: a filled dot buys, an empty circle does not. In the example, 6 of 20 shoppers with ad contact buy it (conversion rate 30%) and 4 of 20 without (20%). The difference is the effect of the advertising: the conversion rate is 50% higher with ad contact (conversion rate uplift).

Traditional method: referencing

  • Compares periods (before, after) or stores (with, without campaign)
  • Season, weather, price promotions and location distort the result

C.A.P. measurement method

  • Compares shoppers with and without ad contact
  • Same store, same time, same prices
  • Scientifically reviewed and published

How well is an impression proven? The table shows stage by stage what the usual in-store measurement proves and what Cyreen proves. Stages 01 to 03 come from the definitions of the advertising association IAB, 04 and 05 go beyond them.

StageUsual measurementCyreen
01 · IAB Ad PlayVisual is playingWas the visual shown?MeasuredMeasured
02 · IAB Gross ImpressionSomeone is thereWas a shopper at the screen?EstimatedMeasured
03 · IAB Opportunity To SeeClose enough to seeWas the shopper close enough to see the visual?ModeledMeasured
04 · Beyond IABPurchasedDid this shopper buy the product?UnknownLinked to the purchase
05 · Beyond IABEffect provenAre the additional sales from the advertising proven?Fallback: comparison with other periods or storesControl group

provenestimated, modeled or unknown

Not every detected trolley or basket triggers a visual. When a trolley or basket reaches the C.A.P. screen while no visual is playing, it starts the visual: this is a trigger. Trolleys and baskets that arrive while the visual is already playing are witnesses. They see the visual, but not from the beginning. In the impressions, a witness counts the same as a trigger.

When an RFID-tagged trolley or basket reaches the C.A.P. screen while no spot is playing, it starts the spot: this is a trigger. Trolleys and baskets that arrive while the spot is already playing are witnesses. They see the spot, but not from the beginning, and count the same as a trigger in the impressions. The ratio of triggers to witnesses depends on the length of the spot and on the footfall in the store. In the example the same 11 trolleys and baskets pass by: with a 10-second spot there are 3 triggers and 8 witnesses, with a 20-second spot 2 triggers and 9 witnesses. The longer the spot, the more witnesses.

The longer the visual and the more trolleys and baskets pass by in a short time, the more witnesses and the fewer triggers there are.

The effect is measured for analysis groups (Analysis Group). An analysis group combines analytics products for which the key figures are calculated together. A typical structure runs from the advertised product to the whole category:

The rules for entering analysis groups are described in Rules for analysis groups. How many analysis groups you see in the dashboard depends on the booked report, see Reports at a glance.

All key figures compare shoppers with and without ad contact.

Key figureAnswers the question
ImpressionsHow often were the visuals triggered, projected to impressions on shoppers?
Conversion RateWhat share of shoppers buys a product of the analysis group?
Conversion rate uplift (in the dashboard: Conversion Uplift)By what percentage does the conversion rate increase with ad contact? The uplift is relative, small products often reach high values.
Average sales (in the dashboard: Basket Size)Do buyers purchase more units per shopping trip? Measured in units, not in euros.
Sales Uplift (Seen)How much more do you sell to shoppers with ad contact?
Sales Uplift (Total)How much more do you sell in total in the store? In simplified terms: Sales Uplift (Seen) × reach.

Calculator: conversion rate and uplift

Change the example figures. The calculator shows the result right away.

With ad contact

Conversion rate 30%

Without ad contact (control group)

Conversion rate 20%

Conversion rate uplift+50%

How it is calculated (30% − 20%) ÷ 20%

Simplified: in the dashboard, Cyreen calculates with cleaned data from many stores. Example figures, not real results.

Formulas, a worked example, the studies behind the method, the data cleaning and how reliable a figure is are described on a separate page, which the CAP Explorer also links to.

Open methodik.cyreen.de
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